Legal
Privacy policy.
Botanvè FZC LLC ("we", "us") respects your privacy. This policy explains what information we collect when you use www.botanve.co and how we use it.
Information we collect
- Contact details you provide at checkout: name, email, phone number, shipping address
- Order details: items purchased, order value, order history
- Payment information is collected and processed directly by Stripe — we do not store your card number
- Basic analytics data (pages visited, general location) via Google Analytics
How we use it
- To process and deliver your order, and to contact you about it via email or WhatsApp
- To respond to support requests
- To send marketing communications, only if you've opted in, and you can unsubscribe at any time
- To improve our site and product offering
Sharing
We share information only with the service providers needed to fulfil your order: Stripe (payments), our courier partners (delivery), and Resend (transactional email). We do not sell your personal information.
Data retention
We retain order records as required for accounting and legal purposes under UAE law.
Your rights
You can request access to, correction of, or deletion of your personal data by contacting info@botanve.co.
Contact
Botanvè FZC LLC · Ajman, United Arab Emirates · info@botanve.co